We Need to Talk … About Team Chat App Security

SearchUnified Communications has written about GreatHorn customer charity: water and their use of our Messaging Security solution in protecting their Slack users.

To minimize charity: water’s risk, Cook decided to participate in Slack’s beta of GreatHorn, a web-based security tool that “wraps around” the team chat app. Using GreatHorn, Cook matches acceptable use policies to filters that alert him when security rules might have been violated. For instance, if a user puts language related to tax forms or wire transfers into Slack, he receives an immediate notification and can contact the user.

“We’ve been lucky so far. We haven’t had any serious threats via Slack,” Cook said. “But I am staying vigilant to protect the organization and to make sure we stay in compliance.”

Read the full article on SearchUnified Communications >> 

The Next Target for Phishing and Fraud: ChatOps

Implementing a robust communications security strategy means looking beyond email to the other cloud-based communication channels used by employees – including messaging and collaboration tools like Slack, for example. GreatHorn’s CEO, Kevin O’Brien, writes the security risks of ChatOps tools in Network World:

Enterprise chat applications have surged in popularity, driven in large part by Slack, which now claims to serve more than three million users daily.  What’s more, the popularity of these apps has given rise to a new phenomenon known as ChatOps, which is what happens when these new messaging systems are used to automate operational tasks.

The ChatOps term was coined by GitHub to describe a collaboration model that connects people, tools, processes and automation into a transparent workflow.  According to Sean Regan, Atlassian’s Head of Product Marketing for HipChat, this flow connects the work needed, the work happening and the work done in a consistent location staffed by people, bots and related tools.  Its transparent nature hastens the feedback loop, facilitates information sharing, and enhances team collaboration, but also ushers in a new set of challenges for securityand risk professionals. Read the full article at Network World >>

New Solution Helps Enterprises Guard Against Chat-based Phishing

Betanews writes about the release of GreatHorn’s Messaging Security solution:

Slack is the largest enterprise chat platform in the world with more than 2.7 million daily active users who spend an average of 140 minutes per day using it. Not surprising then that alert attackers see it as an opportunity to expand their social engineering campaigns. The fact than many people use Slack without the IT team’s knowledge creates a further security issue.

Cloud security specialist GreatHorn is announcing its Collaboration and Chat Security product which provides security operations, analytics, and reporting for Slack deployments, as well as expanding security controls for cloud systems like Google Apps and Office 365.

“Employees from almost every large enterprise are using collaborative chat software and it’s vitally important that the same foundational controls that we see put in place to safeguard other cloud communications platforms be extended to this new ecosystem,” says GreatHorn CEO and co-founder Kevin O’Brien. Read the full story at Betanews >>